Having problems?

If you have any questions or concerns regarding our service, please direct your inquiries to customer service at +1­-866-­858­-9928. We're here to help! If you still have an unresolved complaint after speaking with our customer service specialists regarding Pangea's service, please direct your inquiry to the applicable regulatory entity. Their information is listed below.


Alabama Securities Commission 1-334-242-­2984 (Telephone) 1-800-222-­1253 (Toll Free) 1-334-242-­0240 (Fax) http://asc.alabama.gov/complaints.aspx


Arizona Department of Financial Institutions Consumer Affairs Division 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018 E-mail: consumeraffairs@azdfi.gov 1-602-771-2800 (Telephone) 1-602-381-1225 (Fax) http://www.azdfi.gov/Consumers/Complaints/FAQComplaint.html


California Department of Business Oversight 1-866-275-2677 (Toll Free) https://docqnet.dbo.ca.gov/complaint/


Florida Office of Financial Regulation 200 E. Gaines St. Tallahassee, FL 32399 1-800-848-3792 (Telephone) http://www.flofr.com


Idaho Department of Finance Securities Bureau 1-208-332-­8004 (Telephone) 1-208-332-­8099 (Fax) http://www.finance.idaho.gov/Complaint.asp


Illinois Department of Financial and Professional Regulation 1-­888-­298-­8089 (Toll Free) 1-­866-­325-­4949 (TTY) http://www.idfpr.com/

New Jersey

New Jersey Department of Banking and Insurance Consumer Inquiry and Response Center (CIRC) NJDOBI PO Box 471 Trenton, NJ 08625-0471 1-800-446-7467 (Telephone) 1-609-454-8468 (Facsimile) https://www20.state.nj.us/DOBI_UIC/servlet/Servlet.idxServlet?div=%27BNK%27

New Mexico

New Mexico Regulation and Licensing Department Financial Institutions Division http://www.rld.state.nm.us/uploads/files/Complaint%20Form%20Electronic.pdf


Mississippi Department of Banking and Consumer Finance 1-601-359-­1031 (Telephone) 1-800-844-­2499 (Toll Free) 1-601-359-­3557 (Fax) http://www.dbcf.state.ms.us/complaints.asp


Oregon Division of Finance and Corporate Securities 1-866-814-­9710 (Telephone) 1-503-378-­4140 (Telephone) http://www.oregondfcs.org/money_transmitters.html


Pangea USA, LLC is licensed under the laws of the State of Texas and is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Pangea USA, LLC should first contact the company's Customer Service at +1‑866‑858‑9928. If you still have an unresolved complaint regarding the company's money transmission activities, please direct your complaint to the Texas Department of Banking.

Texas Department of Banking
Special Audits Division
2601 N. Lamar Blvd. Austin, Texas 78705-4294 1-877-276-5554 (Toll Free) http://www.dob.texas.gov/money-services


Wisconsin Department of Financial Institutions 1-608-261-9555 (Telephone) https://www.wdfi.org/contact_us/ComplaintDefault.htm