• How can money be received in Colombia?

Pangea offers several fast and secure delivery options, so your recipient can receive money in the way that works best for them:

  • Bank Deposit: Send money directly to a bank account.
  • Debit Card Deposit: Send money to a debit card using the card number.
  • Cash Pickup: Your recipient can pick up cash at participating locations across Colombia.
  • Mobile Wallet: Send money directly to a supported mobile wallet.

 

  • What is the transfer fee when I send money to Colombia?

Pangea shows the full fee upfront before you send—so there are no surprises. Fees vary based on the delivery option and transfer amount:

    • Bank Deposit: $1.95 USD
    • Debit Card Deposit: $1.95 USD
    • Cash Pickup: $3.95 USD
    • Mobile Wallet: $0.95 USD

For new customers, there’s no transfer fee* on your first transfer.

For all customers, there’s no transfer fee* when sending $500 USD or more.

 

Credit Card Surcharge: If you send money using a credit card, an additional processing surcharge may apply.

 

Fees may change, so we recommend checking the Exchange Rate Calculator or the Pangea app for the most up-to-date pricing.

Visit the Sending Money FAQs for more details.

 

*This promotion waives transfer fees for qualifying transactions during the promotional period. However, credit card transaction fees and foreign exchange (FX) rate gains still apply. Not available for transfers scheduled in advance.

 

  • What banks can I send money to Colombia?
    • Please be aware that individual banks have their own requirements and transfer limits that you will need to abide by in addition to Pangea’s requirements and transfer limits.
    • You can deposit money into accounts at any of the following banks:
      • Bancolombia
      • Davivienda
      • BBVA
      • Bancolombia and Davivienda do not accept debit card deposits.

 

  • What retailers can I send money to in Colombia for cash pickup?
    • You can send cash to:
      • Banco W
      • Bancolombia
      • Banco W
      • Davivienda
      • BBVA
      • Financiera Pagos Internacionales

 

  • What are the transfer limitations for cash pickup in Colombia?

There are limits on the amount you can send per transaction, per day, within a month (i.e. within a 30-day period), and within 6 months (i.e. within a 180-day period). These limits vary depending on both your location, your recipient’s location and the level of your Pangea account.

Brand Name Transaction Limit Daily Limit 30-day limit
Bancolombia $3,000 USD $7,000 USD $7,000 USD
Davividenda $3,000 USD $3,000 USD $3,000 USD
BBVA $650 USD $650 USD $1,000 USD
Banco W $3,000 USD $10,000 USD $10,000 USD
Financiera Pagos Internacionales $1,500 USD
  • When will my money be available in Colombia?

Transfer times vary by payment method:

    • Debit or Credit Card: Most transfers can arrive in as little as a few minutes.
    • Bank Account: Transfers typically take 3-4 business days to process.
    • Additionally, each cash pick-up location may have different pick up times. Transfers may be delayed if additional verification is needed or if there are issues at the receiving location

 

  • What are Pangea’s direct deposit transfer limits for specific banks?

There are limits on the amount you can send per transaction, per day, within a month (i.e. within a 30-day period), and within 6 months (i.e. within a 180-day period). These limits vary depending on both your location, your recipient’s location and the level of your Pangea account.

Bank Name Transaction Limit Daily Limit 30-day Limit
Banco Davivienda $2,999 USD $2,999 USD $2,999 USD
Bancolombia $1,500 USD
BBVA Colombia $5,000 USD