• How can money be received in Colombia?
    • You can send money to receivers in Colombia by depositing money directly into their bank account and by sending money for cash pickup at one of our participating retailers.

 

  • What is the transfer fee when I send money to Colombia?
    • There is a transfer fee of $1.95 USD for bank deposit transfers of less than $500 USD and $3.95 USD for cash pickup transfers.
    • There is no transfer fee when sending $500.00 USD or more either viabank deposit or cash pickup.

 

  • What banks can I send money to Colombia?
    • Please be aware that individual banks have their own requirements and transfer limits that you will need to abide by in addition to Pangea’s requirements and transfer limits.
    • You can deposit money into accounts at any of the following banks:
      • Bancolombia
      • Davivienda
      • BBVA
      • Bancolombia and Davivienda do not accept debit card deposits.

 

  • What retailers can I send money to in Colombia for cash pickup?
    • You can send cash to:
      • Banco W
      • Bancolombia
      • Banco W
      • Davivienda
      • BBVA
      • Financiera Pagos Internacionales

 

  • What are the transfer limitations for cash pickup in Colombia?

There are limits on the amount you can send per transaction, per day, within a month (i.e. within a 30-day period), and within 6 months (i.e. within a 180-day period). These limits vary depending on both your location, your recipient’s location and the level of your Pangea account.

Brand Name Transaction Limit Daily Limit 30-day limit
Bancolombia $3,000 USD $7,000 USD $7,000 USD
Davividenda $3,000 USD $3,000 USD $3,000 USD
BBVA $650 USD $650 USD $1,000 USD
Banco W $3,000 USD $10,000 USD $10,000 USD
Financiera Pagos Internacionales $1,500 USD
  • When will my money be available in Colombia?

Transfer times vary by payment method:

    • Debit or Credit Card: Most transfers can arrive in as little as a few minutes.
    • Bank Account: Transfers typically take 3-4 business days to process.
    • Additionally, each cash pick-up location may have different pick up times. Transfers may be delayed if additional verification is needed or if there are issues at the receiving location

 

  • What are Pangea’s direct deposit transfer limits for specific banks?

There are limits on the amount you can send per transaction, per day, within a month (i.e. within a 30-day period), and within 6 months (i.e. within a 180-day period). These limits vary depending on both your location, your recipient’s location and the level of your Pangea account.

Bank Name Transaction Limit Daily Limit 30-day Limit
Banco Davivienda $2,999 USD $2,999 USD $2,999 USD
Bancolombia $1,500 USD
BBVA Colombia $5,000 USD