What services does Pangea offer?

Pangea Money Transfer is a remittance app that lets you easily send money online from the US (except Massachusetts) to 24 countries around the world.

• Send money from the US using your debit card, credit card or bank account, up to $30,000 USD per month.
• Send money to your recipient’s bank account, mobile wallet, or a cash pick up location. In Mexico, you may also send money directly to pay a bill.
• For specific offerings by country, please visit Information by Country in the left hand menu if you are on a desktop computer. If you are on a mobile device, please scroll down until you see the country you are interested in.

Where can I send money to?

For specific offerings by country click here: .

• Latin America: Mexico, Colombia, Guatemala, El Salvador, Honduras, and the Dominican Republic.
• Asia: Philippines, India, Bangladesh, Indonesia, Malaysia, Nepal, Singapore, Thailand, and Vietnam.
• Africa: Burkina Faso, Cote d'ivoire, Ghana, Kenya, Senegal, and Uganda.
• Europe: France, Germany, and Italy.

Where can I send money from?

Pangea lets you send money from any state in the United States except Massachusetts.

How do I pay for my transfer?

• Cards: Most Visa and MasterCard debit cards and credit cards issued to you in the US are eligible for payment.
• Bank Account: You may use your US bank account to pay for your transfer and the transaction may be completed in as few as 3 business days.
• Different payment methods may be subject to different exchange rates and fees. See the FAQ section specific to each payment method and our Terms and Conditions for additional information.

How much money can I send?

• There are three types of limits on how much you can send. 
  • Sender limits are details in the section on Transfer Limits
  • Your recipient’s account or cash pickup location may have additional limits. 
  • Your debit card, credit card and bank account may also have limits on making funds available for you to send. 

How long will it take for my money to arrive?

In most cases, transfers made with your debit card or credit card will be available for receipt within minutes, while those made with your bank account take generally 3 - 4 business days. Transfers may be delayed if we require more information or if there are questions at the receiving location. More information is available in the FAQs by country.

How do I create a Pangea account?

• You will be asked to enter a valid US mobile number.
• We will send you a confirmation code via SMS. Select the ‘Trust this device’ option to skip this step the next time you login (within the next 30 days)
• Enter the 6-digit code and you will be prompted to set your password.
• Follow the prompts to make sure your password is secure. It must be between 8 and 128 characters with:
  • 1 upper case letter
  • 1 lower case letter
  • 1 number
  • 1 special character
• Provide an email address to allow for easy password recovery, as well as important transfer updates and receipts.

Why do you need a mobile phone number and email address to create an account?

Your mobile phone number and email address are used to secure your account. Your mobile phone number is a requirement to create an account whereas your email address is used for password recovery.

How is my money protected?

• Pangea Money Transfer is licensed as a Money Transmitter in 49 US states (excluding Massachusetts).
• We use industry-standard encryption, tokenization, two factor authentication and card-vaulting technologies to ensure your money and data are secure. Learn more in our Privacy Policy.

What is the referral program, and how do I share my code and receive my bonus?

Invite friends to use Pangea, and you’ll both earn a $25 USD referral bonus when they make their first transfer using your unique referral code.
Here’s how to share your code:

• Find Your Code: Log in to your Pangea account, go to the settings/menu tab, and click on “Share to Earn $25.”
  • In the mobile app, tap the Menu/Settings icon at the top left and select “Share to Earn $25.”
  • On the website, click the Settings icon at the top right.
• Share Your Code: Send your referral code to friends via SMS, WhatsApp, Facebook, or email by selecting the icon at the bottom of the screen.

You are able to share your code with different individuals and receive the $25 bonus multiple times to be applied as indicated below.

• How does my Friend Apply the Referral Code: There are three ways your friend can apply their referral code:
  • 1- If you provide your friend the code through the link icon, as shown in the screenshot above, the bonus will automatically be applied to their first transfer.
  • 2 - Once your friend has received the code and created a Pangea account, they will navigate to the settings icon in the top left of the app and click “Add Promo Code” to apply their bonus to their first transfer.
  • 3 - Once your friend has set up their transfer, they can apply the referral code by clicking “Add Promo” on the confirmation screen.
• Get Your Bonus: Once your friend completes their first transfer using your code, your $25 bonus will be automatically added to your account and applied to the amount you send on your next transfer. This is an automatic process and no additional action is necessary. If you are having issues with the automatic bonus application, please contact us at +1-866-858-9928.

Note: Make sure your friend uses your referral code on their first transfer; otherwise, you won't receive the bonus. The bonus cannot be withdrawn or used for any other purpose.