If the receiver is collecting the money in cash, can he/she just go to any location?
The receiver will be able to pick up the transfer [...]
Where can I find the transfer code to send to my family?
The transfer code will always be displayed in your receipt. [...]
What are the countries that allow bank deposit transfers?
Currently you can send direct deposit transfers to Mexico, India, [...]
When will the money be available if I send a bank deposit?
We process bank deposits immediately but the time it takes [...]
What are the countries that allow cash pick-up transfers?
Latin America Mexico Guatemala El Salvador Honduras Dominican Republic Colombia [...]
How can my family receive the funds of the transfer?
We offer the following three receiving options: Cash pick up: [...]
How many days does the receiver have to collect the money?
The receiver has 90 days to pick up the transfer [...]
Will the receiver get US dollars?
Your receiver will collect their transfer in the local currency.
If the receiver I selected is busy, can someone else collect the money for him/her?
No. The receiver information in your account has to match [...]
