How can I update my account information?
To update any personal information, please call us at +1-866-395-2938 [...]
Is there a fee for creating an account?
No, it is free to create an account.
How do I reset my password?
Select ‘Forgot password?’ on the Enter Password screen. A temporary [...]
I am not receiving the link to reset my password
Please check the spam folder of your email account for [...]
I can’t login
You may have an outdated version of the app. Please [...]
How do I close my Pangea account?
Select Account from the Pangea menu. Select Delete My Account [...]
Does the receiver need a Pangea account?
No, but you will need to provide the receiver’s full [...]
Where can I find the transfer code to send to my receiver?
The transfer code will be displayed in your receipt. If [...]
How do I edit my receiver’s details for a transfer that has not been picked up?
From your Pangea account select “Activity.” Select the transfer and [...]
Can I send funds to any bank account in Mexico?
We can deposit funds into any bank account in Mexico. [...]
