How long does a refund take?
Pangea initiates refunds upon approval of the cancellation request, but [...]
How do I cancel a transfer?
To cancel a transfer, go to the "Activity" page located [...]
What should I do if I have a problem or complaint?
For problems and complaints, please call our customer service at [...]
How can my receiver get the funds?
Depending on your receiver’s country, you can send money to [...]
What are Pangea’s daily sending limits?
There are limits on the amount you can send per [...]
Can I Schedule a Transfer?
Pangea no longer offers the ability to schedule a transfer. [...]
How can I pay a bill in Mexico?
To pay a bill in Mexico:Select “Pay Bills” on the [...]
Why does the exchange rate on the advertisement not match the rate I see on the app or the website?
The exchange rate displayed on the app or web home [...]
How do I know how much of the $500 USD I have used for the introductory exchange rate?
If you’re logged into the app or website, at the [...]
What are the introductory exchange rates and when are they available?
Pangea offers promotional introductory exchange rates for certain countries such [...]
