Why does Pangea need additional identification information about me in order to send money?
Pangea is legally required to verify the sender’s identity to [...]
What types of Mexican Government IDs are accepted?
Pangea and its pickup partners in Mexico accept the following [...]
What additional information will be asked about the Receiver at a pickup location?
In order to pick up cash at any location, receivers [...]
How can I increase my limits level?
When initiating a transfer above $3,000 USD, you will be [...]
My receiver is having issues picking up funds. What should I do?
Please contact customer service at +1-866-395-2938 with the details of [...]
How do I edit my receiver’s details for a transfer that has not been picked up?
To edit your receiver's details: Log into your Pangea account [...]
What happened to the Remmesa app?
Remmesa is powered by Pangea Money Transfer. However, Pangea Money [...]
Why did my transfer get canceled?
There are several reasons why Pangea may have cancelled your [...]
Can I cancel my transaction after funds are deposited into the receiver’s bank account?
No, transactions cannot be cancelled once the funds have been [...]
How do I know if my request to cancel a transfer has been successful?
Whether the cancellation is approved or not, we will notify [...]
