Why can’t I make a transfer on the Remmesa app or website anymore?
As of December 1, 2025, the Remmesa app and website [...]
Can I still log in to my Remmesa account?
Though you will not be able to make any new [...]
What happens to transfers that were still in progress?
Any transfers sent through Remmesa that were pending or unclaimed [...]
How will I know if my transfer was refunded?
You’ll receive an SMS notification once your refund is processed. [...]
Can I still get a copy of my transfer history or receipt?
Yes. You can view your past transfers in the Remmesa [...]
Do I need a new account to keep sending money?
Yes. Once transfers stop on the Remmesa app and website [...]
What are the requirements for a cash pickup transfer?
In order to pick up cash at one of our [...]
How can I track my transfers?
You can find your past and current transfers under Activity. [...]
How do I submit my identification?
The app will prompt you to upload a photo of [...]
Why does Pangea need additional identification information about me in order to send money?
Pangea is legally required to verify the sender’s identity to [...]
