How can my receiver get the funds?
Send money to your receiver’s bank account, debit card, mobile [...]
What should I do if I have a problem or complaint?
For problems & complaints, call our customer service number at [...]
How do I cancel a transfer?
Open the receipt of the transfer on our website or [...]
How long does a refund take?
Pangea refunds the money upon cancellation but refunds to your [...]
How do I know if my request to cancel a transfer has been successful?
If the cancellation is approved, we will notify you by [...]
Can I cancel after funds hit the receiver account?
No, you cannot cancel the transfer if the receiver has [...]
Why did my transfer get canceled?
Your payment method was declined. Please confirm the details and [...]
How does Pangea keep my money safe?
At Pangea, security is our top priority. We value the [...]
I’m worried because I lost my phone. What should I do now?
Don’t worry. You will be prompted to enter your mobile [...]
How does multi factor authentication work?
Multifactor authentication is a security feature to make it more [...]
