You’ve entered the sending amount, checked the details, and you’re ready to send money to the people you love. But right at the final step, something unexpected happens: the transfer doesn’t go through because your account balance is lower than the amount you entered to send using your card.

Whether the difference is small or larger than you thought, it often means starting over, re-entering details, or delaying support for your loved ones, all because your available balance wasn’t exactly what you thought it was.

At Pangea, we know how important it is for your money to move smoothly and on time. That’s why we’ve introduced a new way to give you more control and clarity when your balance doesn’t fully cover the amount you planned to send using your card.


A clearer, more flexible experience at checkout

When something unexpected happens at checkout, it can be frustrating, especially when you’re sending money for something important. That’s why Pangea is designed to give you clarity and options instead of creating unnecessary delays.

If your available card balance is lower than th sending amount you entered, you won’t be left guessing or forced to start over. Instead, you’ll see exactly how much your account can support and have the option to adjust your transfer before you confirm. Transfer fees are automatically calculated, so the total reflects what’s available in your account.

This means fewer interruptions, less friction, and more control — helping you move forward with confidence, even when things don’t go exactly as planned.

If your available balance is lower than the sending amount you entered, you’ll see a clear message showing what you can send and the option to adjust your transfer.

How it works, step by step

Here’s what you can expect when your card account balance is lower than your intended send amount:

  1. You enter your transfer amount as usual and review your details.
  2. If your available account balance is lower, Pangea lets you know before the transfer is completed.
  3. You’ll see the amount your account can support.
  4. You can adjust your transfer to that amount with just a tap.
  5. Fees and taxes are automatically calculated so the total reflects what your account can support.
  6. You confirm and send, without needing to re-enter information or start from scratch.

Why this matters for your day-to-day sending

This update is designed to make sending money easier and less stressful, especially for customers who send frequently or on a tight schedule.

Here’s what it helps with:

  • Fewer failed transfers
  • More transparency
  • Less friction
  • More control
  • Greater peace of mind

When every dollar and every minute counts, having clear options makes a real difference.

Sending with confidence, even when balances change

Account balances can change quickly, especially when you’re managing everyday expenses alongside supporting family and friends. Sending money shouldn’t feel uncertain or complicated because of that.

With clearer information and flexible options at checkout, Pangea helps you move forward with confidence, even when your linked card’s account balance isn’t exactly what you expected. You stay informed, in control, and supported every step of the way.

Because at Pangea, sending money is about more than just numbers, it’s about making sure your support gets to the people who count on you, without unnecessary obstacles along the way.

DISCLAIMER – This content is for informational purposes only. Pangea and its affiliates do not provide financial, legal, investment or tax advice.