The Simple Way to Send Money Abroad
Easy, fast, and secure international money transfers you can count on.
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Frequently Asked Questions
At Pangea, security is our top priority. We value the trust you place in us to deliver your funds safely to your loved ones, which is why we protect your money and personal data at all times. Here is how:
- Licensed & Regulated: Pangea is a registered Money Transfer Service with the U.S. Department of Treasury, complying with strict state and federal regulations.
- Advanced Security: We use industry-standard encryption (SSL) to protect your data, and our Payment Card Industry (PCI) compliance ensures the highest security standards for transactions. Multi-factor authentication (MFA) adds an extra layer of protection, and we continuously monitor transactions to detect and prevent fraud.
- Real-Time Transfer Updates: We keep you informed every step of the way with real-time notifications about your transfer's status, so you always know where your money is.
- Reliable Customer Support: Our bilingual team is ready to assist whenever you need help.
For more details, review our Trust & Safety FAQs and Privacy Policy.
Signing up for Pangea is easy and free! You can sign up online or download our app to get started. Just follow these simple steps:
- Enter your U.S. mobile number: We'll send you a 6-digit confirmation code via SMS.
- Verify your U.S. mobile number: Enter the code and select 'Trust this device' to skip this step for the next 30 days.
- Create a secure password: Follow the prompts to set a strong password for your account.
- Provide your email address: This helps with password recovery and ensures you receive important transfer updates and receipts.
Now you can start sending money securely!
Exchange rates fluctuate constantly due to factors like currency demand, interest rates, inflation, and global economic conditions. At Pangea, we monitor real-time market trends to ensure competitive exchange rates for your transfers. Your exchange rate may also vary based on the payment method and transfer amount. To check the current rate that we offer and calculate your transfer cost:
- Use our Exchange Rate Calculator.
- Open our Pangea App and select the destination country.
Please make sure you're logged in to your account to see your applicable exchange rate.
Pangea's transfer fees vary by destination country and payment method. To check the exact fees for your transfer:
- Use our Exchange Rate Calculator to see fees and rates in real time.
- Browse our FAQs by Country for country-specific fee details.
Credit Card Surcharge: If you send money using a credit card, an additional processing surcharge may apply. Visit the Sending Money FAQs for more details on credit card transaction costs.
Pangea allows you to send money from the U.S. to 24 countries across Latin America, Asia, Africa, and Europe:
- Latin America: Mexico, Colombia, Guatemala, El Salvador, Honduras, and the Dominican Republic.
- Asia: Philippines, India, Bangladesh, Indonesia, Malaysia, Nepal, Singapore, Thailand, and Vietnam.
- Africa: Burkina Faso, Côte d'Ivoire, Ghana, Kenya, Senegal, and Uganda.
- Europe: France, Germany, and Italy.
You can send money from all U.S. states except Massachusetts. Check our exchange rates and fees to see how much your receiver will get before you send.
Transfer times vary based on the payment method used:
- Debit or Credit Card: Most transfers arrive within minutes.
- Bank Account: Transfers typically take 3–4 business days to process.
Additionally, each cash pick-up location may have different pick up times. Transfers may be delayed if additional verification is needed or if there are issues at the receiving location. For more details on specific countries and transfer times, please visit our FAQs by Country.
Pangea offers multiple secure payment options for sending money internationally:
- Debit or Credit Cards: Most U.S.-issued Visa and Mastercard debit and credit cards are accepted for fast and convenient payments.
- Bank Account Transfers: When you pay directly with a U.S. bank account, you get a better exchange and transfers typically take as few as 3 business days.
Payment methods may have different processing times, exchange rates, and fees. For more details on payment options, fees, and exchange rates, visit our Sending Money FAQs or check our Terms and Conditions.
Pangea offers multiple fast and secure ways for your recipient to receive money, depending on the country:
- Bank Deposit: Send money directly to your receiver's bank account for a seamless transfer.
- Debit Card Deposit: Send money directly to a receiver's debit card for quick and easy access.
- Mobile Wallet: Transfer money to a mobile wallet for easy digital transactions.
- Cash Pickup: Your receiver can collect cash at a participating pickup location near them.
- Bill Payment: Send money directly to pay a bill.
Receiving methods vary by country. Check the Receiving Money FAQs to see available options.
Pangea has sending limits based on your location, your recipient's location, and the selected payout partner. Limits apply per transaction, per day, per month (30 days), and per 6 months (180 days). Some payout partners and receiving locations may have additional restrictions. To find the exact transfer limits for your destination, visit our Transfer Limits FAQs.



















