• Common Questions
  • Fees & Exchange Rate
  • Sending Money
  • Transfer Limits
  • Receiving Money
  • Problems & Complaints
  • Canceling a Transfer
  • Security
  • Pangea Connect
  • Information By Country
  • Mexico-flagMexico
  • Philippines-flagPhilippines
  • Bangladesh-flagBangladesh
  • Burkina Faso-flagBurkina Faso
  • Colombia-flagColombia
  • Cote d’Ivoire-flagCote d’Ivoire
  • Dominican Republic-flagDominican Republic
  • France-flagFrance
  • Germany-flagGermany
  • Ghana-flagGhana
  • El Salvador-flagEl Salvador
  • Guatemala-flagGuatemala
  • Honduras-flagHonduras
  • India-flagIndia
  • Italy-flagItaly
  • Kenya-flagKenya
  • Indonesia-flagIndonesia
  • Malaysia-flagMalaysia
  • Nepal-flagNepal
  • Senegal-flagSenegal
  • Singapore-flagSingapore
  • Thailand-flagThailand
  • Uganda-flagUganda
  • Vietnam-flagVietnam
Common Questions

Common Questions

What countries can I send money to?

Latin America

  • Mexico
  • Colombia
  • Guatemala
  • El Salvador
  • Honduras
  • Dominican Republic

 

Asia

  • Philippines
  • India
  • Bangladesh
  • Indonesia
  • Malaysia
  • Nepal
  • Singapore
  • Thailand
  • Vietnam

 

Africa

  • Burkina Faso
  • Cote d'Ivoire
  • Ghana
  • Kenya
  • Senegal
  • Uganda

 

Europe

  • France
  • Germany
  • Italy

From which states in the US can I send money?

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Vermont
  • Virginia
  • Washington, DC
  • West Virginia
  • Wisconsin
  • Wyoming

 

If you are from another state, create your account today so we can let you know when we get to your area!

How much money can I send?

You can select any sending amount between $20 and $2,999.

Is there a monthly limit?

Yes. You can send up to $6,000 using a debit card. This limit also applies to any receiver. Note: The $6,000 limit is refreshed every 30 days.

Are there any region-specific sending limits besides the general sending limits?

Besides the Pangea sending limits there might be special limits and restrictions based on country, region or brand. Please select your country for more details.

Can I send money to or from a company?

No. Pangea only allows transfers between individuals. Senders cannot pay for transfers with a business debit card. Any transfer attempted with a business debit card will be canceled.

Can I send money to someone that is under 18 years old?

No. Both you and the receiver have to be over 18.

Is the Pangea app free to download?

Yes! The iOS and Android app are free to download. You can also use Pangea through our website.

Where do I add or remove my promo codes?

If you are using the latest version of the app, you add or remove promo codes on the transfer details screen before you pay and complete your transfer.

Does Pangea have any special promotions right now?

If you follow us on any of our social media platforms, you will know whenever we have special promotions! “Like” us on Facebook and “follow” us on Twitter and Instagram!

Does Pangea have a referral program?

Yes! Each Pangea user has their own unique invite code.

  1. Share your invite code with anyone who hasn’t sent a Pangea transfer.
  2. When new users sign up and send a transfer using your invite code, the new user will get $25 towards his/her first transfer.
  3. You will get a $25 credit added to your account that will be automatically added towards your next transfer!

That means if 5 people send a transfer using your invite code, you’ll get $125! How awesome is that?! Note: Your account will be credited immediately after the beneficiary picks up the transfer. If you want to learn more about Pangea’s referral program or need help finding your invite code, please call us at +1-866-858-9928.

Where do I find my promo code?

You can find your code in our App by tapping the Menu, then Share to Earn $25. On the web, just click Settings, then Share to Earn $25. Don’t forget: you must be logged in to your Pangea account to get your referral code!

If I send a transfer to Walmart, can it be picked up at a Walmart Express?

Yes. Any transfer sent to Walmart or Bodega Aurrera can be picked up at any of the following retailers:

  • Walmart
  • Walmart Express
  • Bodega Aurrera
  • Bodega Aurrera Express
  • Mi Bodega Aurrera
  • Superama

If I send a transfer to Bodega Aurrera, can it be picked up at a Bodega Aurrera Express?

Yes. Any transfer sent to Walmart or Bodega Aurrera can be picked up at any of the following retailers:

  • Walmart
  • Walmart Express
  • Bodega Aurrera
  • Bodega Aurrera Express
  • Mi Bodega Aurrera
  • Superama

NOTE: Transfers over $500 USD cannot be picked up at Bodega Aurrera Express. Receiver must go to a Bodega Aurrera or Walmart to pick up transfers over $500 USD.

If I send a transfer to Woolworths, can it be picked up at a Tiendas del Sol?

Yes. Transfers sent to Woolworths or Tiendas del Sol can be pickup at either retailer.

Fees & Exchange Rate

Common Questions

What is the fee per transaction?

Please see the table below or select your country for more details.

CountryPay with Debit
Mexico-flagMexico$3.95 - $4.95
India-flagIndia$3.95 - $20.95
Philippines-flagPhilippines$3.95
Bangladesh-flagBangladesh$4.95
Colombia-flagColombia$4.95
Dominican Republic-flagDominican Republic$4.95
El Salvador-flagEl Salvador$6.95 - $24.95
Guatemala-flagGuatemala$4.95
Honduras-flagHonduras$6.95 - $24.95
Indonesia-flagIndonesia$4.99
Malaysia-flagMalaysia$5.99
Singapore-flagSingapore$5.99
Thailand-flagThailand$5.99
Vietnam-flagVietnam$4.95

Will the receiver have to pay any additional fees to collect the money?

No way!

What is the exchange rate of my transfer?

exchange rate

We will always display the exchange rate that applies to your transfer before you pay for it. You will always know the amount in local currency that your receiver will collect! In the latest version of the app, you can calculate exactly how much money you’re sending, based on the daily exchange rate, as soon you open the app. Simply select your country from the dropdown menu and then enter the desired sending or receiving amount to see instantly how your dollars will convert. You’ll have a chance to review the exchange rates again before you confirm your transfer.

I created a transfer and before I paid for it I received a notification saying that the "exchange rate expired." What do I do now?

Sometimes we have to refresh the exchange rate that we apply to the transfers. We like being transparent so you always know how much your receiver will be getting. When this happens, you will have to create a new transfer.

Are there any hidden fees, especially when changing sending or receiving methods?

There are no hidden fees! You will only pay a single fee on each of your transactions. Before you pay for your transfer, we will always ask you to confirm the fee and the applicable exchange rate. You will always know how much you are paying and how much your receiver will be getting.

Sending Money

Common Questions

How do I send money?

send moneyLogin to your Pangea account and create a transfer in three easy steps:

  1. Enter a sending amount between $20 and $2,999. Then confirm the transaction details.
  2. Select an existing receiver from your list or add a new receiver and select a receiving method (i.e., cash pick up or bank deposit).
  3. Pay for the transfer with any debit card or U.S. bank account.

What are my payment options?

Debit
If you pay with a debit card, you will need to provide the 16-digit number on your card, CVV and expiration date. Note: We can accept only US-issued debit cards branded Visa or MasterCard. We cannot accept debit cards linked to corporate accounts.

Bank account
If you pay with your bank account, you will need to securely log in to your online banking platform through the Plaid service in the Pangea app. Note: Only U.S. consumer accounts which you are the owner of will be able to send funds.

I don’t see the option to send to other countries.

Please make sure you have the most updated version of our app. If you are still having trouble, please give us a call at +1-866-858-9928 and we will help you!

Where can I see my transaction receipt?

  1. After you login to the app, select the ‘Activity’ tab in the bottom-right hand side of the screen.
  2. Here you will see a list of recent transactions, labeled with the name of your receiver.
  3. Click on the desired transaction and then select ‘View Receipt”.
Transfer Limits

Common Questions

What are Pangea’s daily limits?

You can send up to $2,999 per day, $300 of which can be paid with cash.

How can I send more than $999?

For direct deposits you can send up to $2,999 per transfer. you will be asked to submit additional information about you and your receiver. For cash pickup you can send up to $1,500 per transfer.

What additional information will be asked about the Receiver?

We require that you provide your receiver’s Mexican Government ID type, a Mexican Government ID number, date of birth, country of birth, nationality, and street address.

What types of Mexican Government IDs are accepted?

We accept the following Mexican Government IDs for Senders and Receivers: State ID, driver’s license, passport, military ID, Matricula Consular, IFE, IMSS ID, or professional license.

Do I have to submit additional information every time I send a direct deposit over $999?

No. You will only be asked once for additional information.

Can I send more than $999 to a cash pickup location?

No. You may only send up to $999 to a cash pickup location.

How much money can I send in a month?

You can send up to $6,000 in any 30-day period, $2,000 of which can be paid with cash.

Will my transfer take longer the first time I send more than $999?

No. The approval process will not delay transfers. We recommend that you send your first transfer over $999 during Pangea’s Customer Service hours, which are Monday through Sunday, 8 a.m. to 10 p.m. (CST).

Receiving Money

Common Questions

Where can I find the transfer code to send to my family?

receipt

The transfer code will always be displayed in your receipt. Also, if you provided your receiver’s mobile number, we will send the transfer code directly to him/her via text message (SMS).

What are the countries that allow bank deposit transfers?

Currently you can send direct deposit transfers to Mexico, India, Indonesia, Bangladesh, Colombia, Dominican Republic, El Salvador, Guatemala, Honduras, Malaysia, Philippines, Singapore, Thailand and Vietnam. Create an account and we will let you know when bank deposits are available in other countries.

When will the money be available if I send a bank deposit?

We process bank deposits immediately but the time it takes for the money to arrive can vary. Much of this may depend on the bank or if additional information is needed. Please select your receiver country for more details.

What are the countries that allow cash pick-up transfers?

Latin America

  • Mexico
  • Guatemala
  • El Salvador
  • Honduras
  • Dominican Republic
  • Colombia

Asia

  • Bangladesh
  • India
  • Indonesia
  • Philippines
  • Vietnam

How can my family receive the funds of the transfer?

receiving options

We offer the following three receiving options:

  1. Cash pick up: The receiver will need to show the transfer code and an official ID at the pick up location. The transfer code will be displayed in your transaction receipt. Also, we will send him/her a text message (SMS) with the transfer code if a mobile number was entered in the receiver profile.
  2. Direct deposit: You’ll need to enter the receiver’s bank account information and we deposit the funds directly into his/her account.
  3. Direct to debit card: All you need to enter is the 16 digit debit card number (nothing else; no billing zip, no CVV code, no expiration). This is the easiest way to get money to your family.

Please select your receiver country to see specific options.

How many days does the receiver have to collect the money?

The receiver has 90 days to pick up the transfer in cash. Otherwise, we will automatically cancel the transaction and the funds will be credited back to the card used to pay for the transfer.

Will the receiver get US dollars?

Your receiver will collect their transfer in the local currency.

If the receiver I selected is busy, can someone else collect the money for him/her?

No. The receiver information in your account has to match the ID of the person picking up the cash.

If the receiver is collecting the money in cash, can he/she just go to any location?

The receiver will be able to pick up the transfer at any branch of the retailer that the sender selected in the state where you live.

Problems & Complaints

Common Questions

I am trying to send money but I got an error message from Pangea.

Make sure you and/or your receiver are not over the 30-day aggregate limit of $6,000. If you still think there is a problem, please contact us at +1-866-858-9928.

What should I do if I have a complaint about Pangea?

For complaints about Pangea USA, LLC, please contact Pangea's Customer Service at +1-866-858-9928. If you still have an unresolved complaint regarding Pangea's money transmission activities, please click here to direct your complaint to the appropriate regulatory contact.

Canceling a Transfer

Common Questions

How can I cancel a transfer?

Open the receipt of the transfer online or in the mobile app. The option to cancel will always be active.

If the receiver already has received the funds, can I still cancel the transfer?

No, you cannot cancel the transfer if the receiver already collected the cash or has received the bank deposit.

If you think there was an error or you want to report a problem, please call us at +1-866-858-9928.

If I already canceled a transfer, how will I get the refund?

When you cancel a transfer a member of our team will review your request. If the cancellation is approved, we will notify you. Refunds for transfers paid by debit card or bank account will be credited back to the card or account used to fund the transfer. If you experience any issues with your refund, please contact us at +1-866-858-9928.

If my cancellation is approved, will I get a full refund?

Yes!

How long does it take to get the refund?

Refunds to debit cards may take up to 7 business days.
Refunds to bank accounts can take from 1 to 10 days depending on when you cancel your transfer.

Security

Common Questions

How safe is it to use Pangea for sending money?

Your security is a priority for us so we only use proven technology to protect your information. You can learn more about it in our Privacy Policy!

How can I know my transfer has been paid?

my account

You can track the status of your transactions at any time! Just go to the “My Account” option in your side menu of the app. We update transfer information in real time!

What do I do if there’s been an error or problem with my transfer?

Download the error resolution and cancellation notice long form (PDF).

I’m worried because I lost my phone. What should I do now?

Don’t worry. You will always be prompted to enter your mobile phone number and password to login. However, if you think your information has been compromised, contact us immediately.

What should I do if I believe someone else is using my account?

You might be a victim of identity theft. Please, call us immediately if you suspect that your account has been compromised.

How do I protect myself from fraud?

Download this tip sheet(PDF).

Does Pangea share or sell my information with other companies?

Pangea does not sell any customer information. The only time we share your information with third parties is when required by our partners to process your transactions or when required to comply with applicable law, statutes, and regulations.

If you didn’t find the answer you were looking for, remember you can call us at any time at +1-866-858-9928.

Pangea Connect

Common Questions

Pangea Connect

To find out more about our enterprise solutions, please visit:

https://connect.pangeamoneytransfer.com/

What countries can customers send to through Pangea Connect?

Countries currently available through Pangea Connect are as follows. New countries can be added as required based on new partnerships.

  • Argentina
  • Bangladesh
  • Burkina Faso
  • Brazil
  • China
  • Colombia
  • Côte d'Ivoire
  • Dominican Republic
  • El Salvador
  • Germany
  • Ecuador
  • France
  • Guatemala
  • Honduras
  • India
  • Indonesia
  • Gambia
  • Italy
  • Kenya
  • Malaysia
  • Mexico
  • Nepal
  • Peru
  • Philippines
  • Senegal
  • Singapore
  • Thailand
  • Vietnam
Mexico-flagMexico

Mexico-flagMexico

Fee

Pay $3.95 - $4.95 when you pay for your transfer with your debit card or bank account. Please click here to see our current exchange rate to Mexico.

Cash pickup locations

Elektra, Bancoppel, Bancomer, Financiera para el Bienestar (formerly Telecomm), Intermex, Famsa, Farmacias Guadalajara, Soriana, Bodega Aurrera and Bodega Aurrera Express, Walmart and Walmart Express, 7-Eleven, Banorte, Caja Popular Las Huastecas, Caja Popular Mexicana, Farmacias Isseg, Tiendas del Sol, Tiendas Woolworth.

Bank deposits

Available to any bank account in Mexico with the CLABE number.

Debit cards

Available to any debit card in Mexico with the debit card number.

Availability

The money can be picked up in cash within minutes unless further processing is required. If sent via bank deposit, the funds will be deposited within minutes between 8:30 am and 5:30 pm CST.

Restrictions

  • For Elektra in Chiapas, you can send a maximum of one transfer per day and three transfers per month, with a maximum of $7,500 MXN per transfer, day, and month.
  • In Ciudad Nezahualcoyotl, Naucalpan, Chimalhuacan, and Ecatepec, you can send a maximum of two transactions per day, four transfers per month, and 40 transactions per year, with a maximum of $1,000 USD (or $17,000 MXN) per transaction or accumulated in a month.
  • Bancoppel cash pickup locations in Mexico have the following restrictions: You can send a daily limit of $1,500 USD per receiver, eight transactions per month, and a monthly limit of $60,000 MXN.
  • In the state of Sinaloa, there is a $14,000 MXN daily limit.
  • There is a limit of $3,000 during a rolling 7 day period.
  • Transfers over $500 USD cannot be picked up at Bodega Aurrera Express. Receiver must go to a Bodega Aurrera or Walmart to pick up transfers over $500 USD.

 

Philippines-flagPhilippines

Philippines-flagPhilippines

Fee

Pay $0 fees on bank account transfers over $500 and $3.95 on bank account transfers under $500. Pay $3.95 when you pay for your transfer with your debit card or bank account. Please click here to see our current exchange rate to the Philippines.

Cash pickup locations

Choose from over 10,000 locations at the following brands:

  • Bank Of Philippine Islands (BPI)
  • Cebuana LHuillier
  • Land Bank of the Philippines
  • LBC
  • M.L. Huillier (Kwarta Padala)
  • Metrobank
  • Palawan Pawnshop Pera Padala
  • PETNET / Perahub
  • Philippine National Bank (PNB)
  • PS Bank
  • RD Pawnshop
  • Robinsons Dep Store
  • The SM Store
  • Universal Storefront Services Corporation (USSC)
  • Villarica Pawnshop

Bank deposits

  • Al Amanah Islamic Bank
  • Allied Savings Bank
  • ANZ Bank
  • Asia United Bank
  • Asiatrust Bank
  • Banco De Oro Network (BDO)
  • Banco San Juan
  • Bangkok Bank
  • Bank of America
  • Bank of China
  • Bank of Commerce
  • BPI
  • BPI Family
  • CARD Bank
  • Century Savings Bank Corporation
  • China Bank
  • China Bank Savings
  • Chinatrust Bank
  • Citibank Savings Bank
  • City Savings Bank
  • Citystate Savings Bank
  • DBP Bank
  • Deutsche Bank
  • East West Bank
  • Enterprise Bank
  • Equicom Savings Bank
  • Equitable PCI Bank
  • Equitable Savings Bank
  • First Allied Bank
  • First Consolidated Bank
  • GE Money Bank (Keppel Bank)
  • Green Bank
  • GSIS Family Bank
  • HSBC
  • HSBC Savings Bank
  • International Exchange Bank
  • ISLA Bank
  • JPMorgan Chase Bank
  • KEB Hana Bank
  • Land Bank
  • LBC Bank
  • Malayan Bank
  • Malayan Savings Bank
  • Maybank Philippines
  • Mega International Commercial Bank
  • Metrobank
  • Mizuho Bank
  • Nationlink
  • OmniPay
  • One Network Bank
  • Pacific Ace Saving Bank
  • PBCom
  • Phil‑AM Savings Bank (AIG)
  • Philippine Business Bank
  • Philippine National Bank (PNB)
  • Philippine Savings Bank
  • Philippine Veterans Bank
  • Philtrust Bank
  • Plan Bank
  • Postal Bank
  • Premiere Development Bank
  • Producers Bank
  • PSBank
  • PVBCC
  • Queen City Development Bank
  • Rang-ay Bank
  • RCBC
  • RCBC Savings Bank
  • Real Bank
  • Rizal Commercial Banking Corporation (RCBC)
  • Robinsons Savings Bank
  • Security Bank
  • Security Savings Bank
  • Standard Chartered Bank
  • Sterling Bank
  • Sterling Bank of Asia
  • Sugbuanon Bank
  • Summit Bank
  • Tong Yang Bank
  • Tong Yang Savings Bank
  • Tonik Bank
  • UCPB Savings Bank
  • Union Bank
  • United Coconut Planters Bank
  • United Overseas Bank
  • Wealth Bank
  • World Partners Bank
  • Yuanta Savings Bank

Availability*

The money can be picked up in cash within minutes unless further processing is required. Some cash transfers sent to BDO may take up to an hour to process. Most bank account transfers under 50,000 PHP are credited real‑time 24 hours a day 7 days a week. Bank deposits to Bank Philippine Island (BPI) could take up to 120 minutes. All Bank deposits over 50,000 PHP will take up to two business days to deposit. All deposits to the following banks will also take up to two business days to deposit: Citibank, Citystate Savings Bank, ISLA Bank, Banco De Oro Network (BDO), HSBC, Philippine National Bank (PNB), ANZ Bank, Bangkok Bank, Bank of America, Bank of China, Deutsche Bank, First Consolidated Bank, JPMorgan Chase Bank, KEB Hana Bank, Mega International Commericial Bank, Mizuho Bank, Standard Chartered Bank, Tonik Bank, and United Overseas Bank.

Restrictions

For cash pickup transfers, there is a maximum of 50,000PHP per transfer at Cebuana L Huillier, M.L. Huillier (Kwarta Padala), BDO Bank, Palawan Pawnshop, SM Business Center, RD Pawnshop, Rural Banks, and Bank of the Philippine Islands (BPI).

Bangladesh-flagBangladesh

Bangladesh-flagBangladesh

Fee

$4.95 using a debit card. Please click here to see our current exchange rate to Bangladesh.

Cash pickup locations

NRB Global Bank Limited, Argani Bank Limited, Bangladesh Krishi Bank, Islami Bank Bangladesh Limited, Pubali Bank Limited, Rupali Bank Limited, Sonali Bank Limited, Janata Bank Bangladesh Limited.

Availability

The money can be picked up in cash within minutes unless further processing is required.

Burkina Faso-flagBurkina Faso

Burkina Faso-flagBurkina Faso

Fee

$2.95 fee when you pay for your transfer with your debit card. To see our current exchange rate to Burkina Faso, click here.

Bank Deposits

Available to any bank account in Burkina Faso by providing the receiving IBAN number.

Example IBAN: BF42BF0840101300463574000390

Availability

Bank deposits that are processed before 2:00am CST will be received on the next banking day in Burkina Faso. Transfers after this time will be available the following business day.
 

Colombia-flagColombia

Colombia-flagColombia

Fee

$4.95 using a debit card. Please click here to see our current exchange rate to Colombia.

Cash pickup locations

Bancolombia, Financiera, BBVA, Banco W, Davivienda.

Bank Deposits

Bancolombia, BBVA Colombia, Davivienda.

Availability

The money can be picked up in cash within minutes unless further processing is required.

Restrictions

  • Bancolombia has a limit of $1,500USD per transfer. BBVA Colombia has a limit of $2,999USD per transfer.
  • There is a limit of $3,000 during a rolling 7 day period.

 

Cote d’Ivoire-flagCote d’Ivoire

Cote d’Ivoire-flagCote d’Ivoire

Fee

$2.95 fee when you pay for your transfer with your debit card. To see our current exchange rate to Burkina Faso, click here.

Bank Deposits

Available to any bank account in Cote d’Ivoire by providing the receiving IBAN number.

Example IBAN: CI93CI0080111301134291200589

Availability

Bank deposits that are processed before 1:55am CST will be received on the next banking day in Cote d’Ivoire. Transfers after this time will be available the following business day.

For GT Bank accounts, deposits will be received on same business day.
 

Dominican Republic-flagDominican Republic

Dominican Republic-flagDominican Republic

Fee

$4.95 using a debit card. Please click here to see our current exchange rate to the Dominican Republic.

Cash pickup locations

Banco BHD León, Banreservas, Banco Promerica, Bancounión, Banco Providencial, Banco Lafise, Caribe Express.

Bank Deposits

  • Asociacion Bonao De Ahorros Y Prestamos
  • Asociacion Cibao De Ahorros Y Prestamos
  • Asociacion Dominicana De Ahorros Y Prestamos
  • Asociacion La Nacional De Ahorros Y Prestamos
  • Asociacion La Previsora De Ahorros Y Prestamos
  • Asociacion La Vega Real De Ahorros Y Prestamos
  • Asociacion Mocana De Ahorros Y Prestamos
  • Asociacion Noroestana De Ahorros Y Prestamos
  • Asociacion Nortena De Ahorros Y Prestamos
  • Asociacion Peravia De Ahorros Y Prestamos
  • Asociacion Popular De Ahorros Y Prestamos
  • Asociacion Romana De Ahorros Y Prestamos
  • Banco Ademi
  • Banco Adopem de Ahorro y Crédito
  • Banco Agricola
  • Banco Atlantico
  • Banco Atlas
  • Banco BDA
  • Banco BDI
  • Banco BHD León
  • Banco Caribe
  • Banco Confisa
  • Banco Del Progreso
  • Banco Fihogar
  • Banco Lafise
  • Banco Lopez de Haro
  • Banco Motor Credito
  • Banco Múltiple De Las Americas
  • Banco Nacional de la Vivienda
  • Banco Popular
  • Banco Promerica
  • Banco Providencial
  • Banco Rio
  • Banco Santa Cruz
  • Banco Union
  • Banco Vimenca
  • Bancotui
  • BanReservas
  • Bellbank
  • Citibank
  • Scotiabank

Availability

The money can be picked up in cash within minutes unless further processing is required.

Restrictions

  • BanReservas has a limit of $1,500USD per transfer.
  • There is a limit of $3,000 during a rolling 7 day period.

 

France-flagFrance

France-flagFrance

Fee

$3.95 fee for transfers under $1000, or $0 for transfers of $1000 or greater.
To see our current exchange rate to France, click here.

Bank Deposits

Available to any bank account in France by providing the receiving IBAN number.

Example IBAN: FR14 2004 1010 0505 0001 3M02 606

Availability

Bank deposits that are processed before 9:00am CST will be received on the next banking day in France. Transfers after this time will be available the following business day.

Germany-flagGermany

Germany-flagGermany

Fee

$3.95 fee for transfers under $1000, or $0 for transfers of $1000 or greater. To see our current exchange rate to Germany, click here.

Bank Deposits

Available to any bank account in Germany by providing the receiving IBAN number.

Example IBAN: DE89370400440532013000

Availability

Bank deposits that are processed before 9:00am CST will be received on the next banking day in Germany. Transfers after this time will be available the following business day.
 

Ghana-flagGhana

Ghana-flagGhana

Fee

$2.95 fee for transfers under $2000, or $0 for transfers of $2000 or greater. To see our current exchange rate to Ghana, click here.

Bank Deposits

  • Standard Chartered Bank
  • Gcb Bank Ltd
  • National Investment Bank
  • Universal Merchant Bank
  • Republic Bank Ghana
  • Zenith Bank
  • Ecobank
  • Cal Bank
  • Stanbic Bank
  • Guaranty Trust Bank (GT Bank)
  • United Bank for Africa
  • Access Bank
  • First National Bank
  • Agricultural Development Bank
  • Absa Bank Ghana Limited
  • Fidelity Bank
  • Prudential Bank

Mobile Wallet Deposits

  • Airtel
  • MTN Mobile Money
  • Tigo Money
  • Vodafone Money

Availability

Bank and Mobile Wallet transfers to Ghana are delivered in minutes.

Restrictions

Transfer limits for Airtel and MTN Mobile Money may vary depending on wallet size:

  • Minimum (GHS 2,000): GHS 1,000
  • Medium (GHS 15,000): GHS 5,000
  • Enhanced (GHS 30,000): GHS 10,000

 

El Salvador-flagEl Salvador

El Salvador-flagEl Salvador

Fee

Debit card fees start at $6.95 and increase based on the amount you are sending. Please click here to see our current exchange rate to El Salvador.

Cash pickup locations

  • Banco Agricola
  • Banco Atlantida
  • Banco Bac Credomatic Salvador.
  • Banco Industrial
  • Banco Promerica
  • Bancovi
  • Davivienda
  • Fedecaces
  • Fedecredito

Bank Deposits

  • Banco Agricola
  • Banco Atlantida
  • Banco Bac Credomatic Salvador
  • Banco Industrial
  • Banco Promerica
  • Bancovi
  • Davivienda (Salvadoreno)
  • Fedecaces
  • Fedecredito

Availability

The money can be picked up in cash within minutes unless further processing is required.

Restrictions

  • Banco Agricola, Banco Bac Credomatic Salvador, Davivienda (Salvadoreno), and Federcredito all have a limit of $1,500USD per transfer.
  • There is a limit of $3,000 during a rolling 7 day period.

 

Guatemala-flagGuatemala

Guatemala-flagGuatemala

Fee

$4.95 paying with a debit card. Please click here to see our current exchange rate to Guatemala.

Cash pickup locations

  • Banco Agromercantil (BAM)
  • Banco Antigua
  • Banco De Los Trabajadores (Bantrab)
  • Banco Ficohsa
  • Banco Industrial
  • Banrural
  • Concepción R.L
  • Cootizá
  • Copeoro R.L
  • Crediguate
  • Elektra/Banco Azteca
  • Farmacias Cruz Verde
  • Fedecope
  • Fenacoac / Micoope
  • Fundea
  • Genesis Empresarial
  • Megapaca
  • Super 24 (Paq).

Bank Deposits

  • Banco Agromercantil (BAM)
  • Banco De Los Trabajadores (Bantrab)
  • Banco Desarrollo Rural
  • Banco GyT Continental
  • Banco Industrial
  • Banco Promerica
  • Elektra/Banco Azteca
  • Ficohsa Guatemala
  • Micoope

Mobile Wallet

  • Tigo Money

Availability

The money can be picked up in cash within minutes unless further processing is required.

Restrictions

  • Banco Industrial and Banco deSarrollo Rural have a limit of $1,500USD per transfer.
  • There is a limit of $3,000 during a rolling 7 day period.

 

Honduras-flagHonduras

Honduras-flagHonduras

Fee

Debit card fees start at $6.95 and increase based on the amount you are sending. Please click here to see our current exchange rate to Honduras.

Cash pickup locations

  • Banco Atlantida
  • Banco De Occidente
  • Banco Ficohsa/Tenga
  • Banco Lafise
  • Banco Popular
  • Banpais
  • Cooperativa Cacil
  • Cooperativa De Ahorro Y Credito Fronteriza Intibucana Ltda
  • Davivienda
  • Elektra/Banco Azteca

Bank Deposits

  • Banco Atlantida
  • Banco De Occidente
  • Banco Ficohsa
  • Banco Lafise
  • Banco Popular
  • Banpais
  • Davivienda (HSBC)
  • Elektra/Banco Azteca

Availability

The money can be picked up in cash within minutes.

Restrictions

  • Banco Atlantida, Banco Ficohsa, and Davivienda (HSBC) have a limit of $1,500USD per transfer.
  • There is a limit of $3,000 during a rolling 7 day period.

 

India-flagIndia

India-flagIndia

Fee

Debit card fees start at $3.95 and increase based on the amount you are sending. Please click here to see our current exchange rate to India.

Cash pickup locations

Muthoot Finance / Muthoot Group, and Manappuram Finance.

Bank deposits

 

  • Real Time*
    State Bank of India, Federal Bank Ltd, South Indian Bank, Barclays Bank, Bank of Baroda, Andhra Bank, Axis Bank, City Union Bank Ltd, Corporation Bank, Bank of Maharashtra, Catholic Syrian Bank, ICICI Bank Ltd, Indian Overseas Bank, Indian Bank, Punjab National Bank, Syndicate Bank, Yes Bank Ltd, Union Bank of India, UCO Bank, Vijaya Bank, Karur Vysya Bank, Central Bank of India, Dena Bank, HDFC Bank Ltd, Karnataka Bank Ltd, Tamilnad Mercantile Bank Limited.
  • Two Business Days*
    Abhyudaya Cooperative Bank, Abu Dhabi Commercial Bank, Ahmedabad Mercantile Cooperative Bank, Airtel Payments Bank Limited, Akola Janata Commercial Cooperative Bank, Allahabad Bank, Almora Urban CoOperative Bank ltd, Andhra Pragathi Grameena Bank, Apna Sahakari Bank Ltd, AU Small Finance Bank Limited, Australia And New Zealand Banking Group Ltd, Bandhan Bank Limited, Bank Internasional Indonesia, Bank of America, Bank of Bahrein and Kuwait, Bank of Ceylon, Bank of India, Bank of Tokyo Mitsubishi Ltd, Bassein Catholic CoOp Bank Ltd, Bharat Cooperative Bank Mumbai Ltd, Bharatiya Mahila Bank Ltd, BNP Paribas Bank, Capital Local Area Bank Ltd, Capital Small Finance Bank Ltd, Chinatrust Commercial Bank, CITI Bank, Citizen Credit Cooperative Bank, Commonwealth Bank of Australia, Credit Agricole Corporate and Investment Bank, Credit Suisse AG, DBS Bank Ltd, DCB Bank Ltd, Deogiri Nagari Sahakari, Bank Ltd.Aurangabad, Deposit Insurance and Credit Guarantee Corporation, Deustche Bank, Development Bank of Singapore DBS, Dhanalakshmi Bank, DICGC, Doha Bank QSC, Dombivli Nagari Sahakari Bank Ltd, Equitas, Small Finance Bank Limited, Esaf Small Finance Bank Limited, Export Import Bank of India, Fincare Small Finance Bank Ltd, FINO Payments Bank, Firstrand Bank Ltd, G P Parsik Bank, Gurgaon Gramin Bank Ltd, Himachal Pradesh State Co‑Operative Bank Ltd, HSBC, HSBC Bank Oman Saog, IDBI Ltd, IDFC Bank Ltd, Idukki District Co, Operative Bank Ltd, Indusind Bank Ltd, Industrial and Commercial Bank of China Ltd, Industrial Bank of Korea, Jalgaon Janata Sahkari Bank Ltd, Jammu and Kashmir Bank, Janakalyan Sahakari Bank Ltd, Janaseva Sahakari Bank (Borivli) Ltd, Janaseva Sahakari Bank Ltd, Janata Sahakari Bank Ltd (Pune), Jankalyan Sahakari Bank Ltd, JP Morgan Chase Bank NA, Kallappanna Awade Ichalkaranji Janata, Sahakari Bank Ltd, Kalupur Commercial Cooperative Bank, Kalyan Janata Sahakari Bank Ltd, Kapol Cooperative Bank, Karnataka Vikas Grameena Bank, KEB Hana Bank, Kerala Gramin Bank, Kotak Mahindra Bank, Kozhikode District Cooperative Bank Ltd, Laxmi Vilas Bank, Mahanagar Cooperative Bank Ltd, Maharashtra Gramin Bank, Maharashtra State Cooperative Bank, MashreqBank PSC, Mizuho Bank Ltd, Nagar Urban Co‑Operative Bank, Nagpur Nagrik Sahakari Bank Ltd, National Australia Bank, National Bank of Abu Dhabi PJSC, New India Cooperative Ban Ltd, NKGSB Cooperative Bank Ltd, North Malabar Gramin Bank, Nutan Nagarik Sahakari Bank Ltd, Oman International Bank, Oriental Bank of Commerce, Paytm Payments Bank Ltd, Pragathi Krishna Gramin Bank, Prathama Bank, Prime Co‑Operative Bank Ltd, PT Bank Maybank Indonesia TBK, Punjab and Maharashtra Cooperative Bank Ltd, Punjab and Sind Bank, Rabobank International, Rajgurunagar Sahakari Bank Ltd, Rajkot Nagarik Sahakari Bank Ltd, RBL Bank Limited, Reserve Bank of India, Sahebrao Deshmukh Co‑Op. Bank Ltd, Samarth Sahakari Bank Ltd, Saraswat Cooperative Bank Ltd, SBER Bank, SBM Bank Mauritius Ltd, Shikshak Sahakari Bank Ltd, Shinhan Bank, Shivalik Mercantile Co Operative Bank Ltd, Shri Chhatrapati Rajashri Shahu Urban Co‑Op Bank Ltd, Societe Generale, Solapur Janata Sahkari Bank Ltd, Standard Chartered Bank, State Bank of Bikaner and Jaipur, State Bank of Hyderabad, State Bank of Mauritius Ltd, State Bank of Mysore, State Bank of Patiala, State Bank of Travancore, Sumitomo Mitsui Banking Corporation, Surat National Cooperative Bank Limited, Suryoday Small Finance Bank Limited, Sutex Cooperative Bank Ltd, Telangana State Coop Apex Bank, Textile Traders Co‑Operative Bank Ltd, The Akola District Central Co‑Operative Bank, The Andhra Pradesh State Coop Bank Ltd, The A.P. Mahesh Co‑Op Urban Bank Ltd, The Bank of Nova Scotia, The Baramati Sahakari Bank Ltd, The Cosmos Cooperative Bank Ltd, The Delhi State Cooperative Bank Ltd, The Gadchiroli District Central Cooperative Bank Ltd, The Greater Bombay Co‑operative Bank Ltd, The Gujarat State Co‑Operative Bank Ltd, The HASTI Co‑Operative Bank Ltd, The Jalgaon Peoples Co‑Op Bank, The Kangra Central Cooperative Bank Ltd, The Kangra Cooperative Bank Ltd, The Karad Urban Co‑op Bank Ltd, TheKaranataka State Co‑Operative Apex Bank Limited, The Kurmanchal Nagar Sahkari Bank Ltd, The Mehsana Urban Cooperative Bank Ltd, The Mumbai District Central Co‑Op Bank Ltd, The Municipal Co Operative Bank Ltd, Mumbai, The Nainital Bank Ltd, The Nasik Merchants Co‑Op Bank Ltd, The Navnirman Co‑Operative Bank Limited, The Pandharpur Urban Co Op. Bank Ltd. Pandharpur, The Rajasthan State Cooperative Bank Ltd, The Royal Bank of Scotland N.V., The Seva Vikas Co‑Operative Bank Ltd, The Shamrao Vithal Cooperative Bank Ltd, The Sindhudurg District Central Coop Bank Ltd, The Surat District Co Operative Bank Ltd, The Surat Peoples Co‑Op Bank Ltd, The Tamilnadu State Apex Cooperative Bank, The Thane Bharat Sahakari Bank Ltd, The Thane District Central Co‑Op Bank Ltd, The Thane Janata Sahakari Bank Ltd, TJSB Sahakari Bank Ltd, Tumkur Grain Merchants Cooperative Bank Ltd, Ujjivan Small Finance Bank Limited, United Bank of India, United Overseas Bank, Utkarsh Small Finance Bank, Vasai Vikas Sahakari Bank Ltd, Westpac Banking Corporation, Woori Bank, Zila Sahkari Bank Ltd Ghaziabad.

 

Availability

The money can be picked up in cash within minutes unless further processing is required. Bank account transfers are available within 2 business days after the transfer is sent. Real‑time bank transfers should be available within 30 minutes. Business days are Monday ‑ Friday.

Restrictions

If the cash pick up transfer amount is more than 50,000INR, a check will be issued instead. Reserve Bank of India limits the maximum number of cash pickup transactions to any single receiver as thirty (30) pickups per calendar year.

 

Italy-flagItaly

Italy-flagItaly

Fee

$3.95 fee for transfers under $1000, or $0 for transfers of $1000 or greater. To see our current exchange rate to Italy, click here.

Bank Deposits

Available to any bank account in Italy by providing the receiving IBAN number.

Example IBAN: IT60X0542811101000000123456

Availability

Bank deposits that are processed before 9:00am CST will be received on the next banking day in Italy. Transfers after this time will be available the following business day.
 

Kenya-flagKenya

Kenya-flagKenya

Fee

$1.95 fee for transfers under $500, or $0 for transfers of $500 or greater. To see our current exchange rate to Kenya, click here.

Bank Deposits

  • Kenya Commercial Bank Limited
  • Standard Chartered Bank Kenya Limited*
  • ABSA Bank
  • Bank of India
  • Bank of Baroda (Kenya Limited)
  • NCBA Bank Kenya*
  • Habib Bank Limited
  • Central Bank of Kenya
  • Prime Bank Limited*
  • Co-operative Bank of Kenya Limited*
  • National Bank of Kenya Limited*
  • M-Oriental Bank Limited
  • Citibank N A*
  • Habib Bank A G Zurich*
  • Middle East Bank Kenya Limited
  • Bank of Africa Kenya Limited*
  • Consolidated Bank of Kenya Limited*
  • Credit Bank Limited*
  • Trans-National Bank Limited
  • Stanbic Bank Kenya Limited*
  • African Banking Corp. Bank Ltd
  • Imperial Bank Limited
  • NIC Bank Limited
  • Giro Commercial Bank Limited
  • ECO Bank Limited
  • Spire Bank Ltd*
  • Paramount Universal Bank Limited*
  • Jamii Bora Bank*
  • Guaranty Trust Bank ( Kenya) Ltd.
  • Victoria Commercial Bank Limited*
  • Guardian Bank Limited*
  • I&M Bank Limited*
  • Development Bank of Kenya Limited
  • Housing Finance Bank
  • Diamond Trust Bank Limited*
  • Sidian Bank Limited*
  • Equity Bank Limited*
  • Family Bank Ltd*
  • Gulf African Bank Ltd*
  • First Community Bank*
  • UBA Kenya Bank Ltd
  • Kenya Women Microfinance Bank LT
  • Dubai Bank Kenya Limited
  • SBM Bank Ltd.
  • DIB Bank Kenya Limited

Mobile Wallet Deposit

  • M-Pesa
  • Equitel Money
  • Airtel Money

Availability

  • Bank deposit transfers to banks marked with * above are received within minutes. Banks without * may take up to 3 business days.
  • Mobile wallet transfers are received in minutes.

Restrictions

  • Banks marked with * above are limited to 300,000 KES per transfer.
  • Airtel Mobile Wallets are limited to 70,000 KES per transfer.

 

Indonesia-flagIndonesia

Indonesia-flagIndonesia

Fee

$4.99 paying with a debit card. Please click here to see our current exchange rate to Indonesia.

Cash pickup locations

POS Indonesia, Finnet Indonesia, Pegadaian Indonesia, Alfamart.

Availability

The money can be picked up in cash within minutes unless further processing is required.

Restrictions

For cash pickup, the restrictions per brand are as follows: POS Indonesia is 25,000,000IDR per transfer, Pegadaian Indonesia is 20,000,000IDR per transfer, and Alfamart is 5,000,000IDR per transfer.

Malaysia-flagMalaysia

Malaysia-flagMalaysia

Fee

$5.99 paying with a debit card. Please click here to see our current exchange rate to Malaysia.

Bank deposits

Affin Bank Berhad, Affin Islamic Bank Berhad, Agro Bank, Alliance Bank Berhad, Alliance Islamic Bank Berhad, Al‑Rajhi Banking and Investment Corporation (M) Bhd, AmIslamic Bank Berhad, Arab‑Malaysian Bank Berhad, Bank Islam Malaysia Berhad, Bank Kerjasama Rakyat Berhad, Bank Muamalat Malaysia Berhad, Bank of America Malaysia Berhad, Bank of Tokyo‑Mitsubishi UFJ (Malaysia) Berhad, Bank Simpanan Nasional Berhad, BNP Paribas (M) Bhd, BNP Paribas (M) Bhd (Islamic), CIMB Bank Berhad, CIMB Islamic Bank, Citibank, Commerce Tejari Bank Berhad, Deutsche Bank (M) Bhd, Hong Leong Bank Bhd, Hong Leong Islamic Bank Bhd, HSBC Amanah Malaysia Berhad, HSBC Bank Berhad, India International Bank (M) Berhad, Indust & Comm Bank of China (M) Berhad, JP Morgan Chase Bank Berhad, Kuwait Finance House Malaysia Berhad, Malayan Banking Berhad, MayBank Islamic Berhad, Mizuho Bank (M) Berhad, OCBC AL‑AMIN Bank Berhad, OCBC Bank Berhad, Public Bank Bhd, Public Finance Bhd, Public Islamic Bank Bhd, RHB Bank Berhad, RHB Islamic Bank Berhad, Standard Chartered Bank Bhd, Standard Chartered SAADIQ Bhd, Sumitomo Mitsui Banking Corporation (M) Bhd, The Royal Bank of Scotland Bhd, United Overseas Bank (M) Bhd.

Availability

Bank deposits that are processed before 11:00pm CST will be available same business day. Transfers after this time will be available the following business day.

Nepal-flagNepal

Nepal-flagNepal

Fee

$3.95 fee for transfers under $1000, or $0 for transfers of $1000 or greater.
To see our current exchange rate to Nepal, click here.

Bank Deposits

  • Bank of Kathmandu
  • Citizen Bank International
  • Everest Bank
  • Excel Development Bank
  • Gandaki Bikas Bank
  • Garima Bikas Bank
  • Global IME Bank
  • Janata Bank Nepal
  • Jyoti Bikas Bank
  • Kailash Bikas Bank
  • Kanchan Development Bank
  • Kumari Bank
  • Lumbini Bikas Bank
  • Machhapuchchhre Bank
  • Mega Bank Nepal
  • Mission Development Bank
  • Muktinath Bikas Bank
  • Nabil Bank
  • Nepal Bangladesh Bank
  • Nepal Credit and commerce Bank
  • NIC Asia Bank
  • NMB Bank
  • Prabhu Bank
  • Purnima Bikas Bank
  • Rastriya Banijya Bank
  • Sanima Bank
  • Shangrila Development Bank
  • Shine Resunga Development Bank
  • Siddhartha Bank
  • Sunrise Bank
  • Tinau Bikas Bank
  • Laxmi Bank

Mobile Wallet Deposits

  • eSewa

Availability

Bank deposits that are processed before 1:15am CST will be received on the next banking day in Nepal. Transfers after this time will be available the following business day.

Mobile Wallet deposits are received in minutes.

Senegal-flagSenegal

Senegal-flagSenegal

Fee

$1.45 fee for transfers under $1000, or $0 for transfers of $1000 or greater. To see our current exchange rate to Senegal, click here.

Bank Deposits

Available to any bank account in Senegal by providing the receiving IBAN number.

Example IBAN: SN08SN0100152000048500003035

Availability

Bank deposits that are processed before 2:00am CST will be received on the next banking day in Senegal. Transfers after this time will be available the following business day.

Singapore-flagSingapore

Singapore-flagSingapore

Fee

$5.99 paying with a debit card. Please click here to see our current exchange rate to Singapore.

Bank deposits

DBS Bank, OCBC Bank, UOB Bank, POSB Bank, Bank of Singapore, HSBC Bank, Standard Chartered Bank, Malayan Banking (Maybank), State Bank of India, ICICI Bank, Bank of China, Industrial and Commercial Bank (ICBC), Citibank, ANZ Bank.

Availability

Bank deposits that are processed by 1:00am (Mon‑Fri) CST will be available the next business day. Transfers processed after this time will be available within two business days. Transfers sent on Saturday and Sunday will be processed on Monday.

Thailand-flagThailand

Thailand-flagThailand

Fee

$5.99 paying with a debit card. Please click here to see our current exchange rate to Thailand.

Bank deposits

Agriculture & Agricultl Coop, Bangkok Bank, Bank Of Ayudhya, Cimb Thai Bank Public Company Ltd, Government Housing Bank, Government Saving Bank, Kasikorn Bank, Krung Thai Bank, Siam Commercial Bank, Thai Military Bank, Thanachart Bank, United Oversea Bank (thai) Ltd.

Availability

Bank deposits that are processed by 5:00am (Mon‑Fri) CST will be available the next business day. Transfers processed after this time will be processed up to 1 business day after. Transfers sent on Saturday and Sunday will be processed on Monday.

Restrictions

A maximum of 50,000THB per transfer, and a maximum of 300,000THB per day.

Uganda-flagUganda

Uganda-flagUganda

Fee

Pay $4.95 when you pay for your transfer with your debit card. To see our current exchange rate to Uganda, click here.

Mobile Wallet Deposits

  • MTN Mobile Money
  • Airtel Money

Availability

Mobile Wallet deposits are delivered within minutes.

Vietnam-flagVietnam

Vietnam-flagVietnam

Fee

$4.95 paying with a debit card. Please click here to see our current exchange rate to Vietnam.

Cash pickup locations

Sacombank

Bank deposits

Agribank, Vietin Bank, DongA Bank, Saigonbank, BIDV, SeA Bank, GP Bank, PG Bank, PVcom Bank, Kienlongbank, Vietcapital Bank, Vietbank, Ocean Bank, Sacombank, AB Bank, VCB, ACB, Exim Bank, TP Bank, Saigon Hanoi Bank SHB, HD Bank, MB Bank, VP Bank, VIB, Techcom Bank, OCB, NCB, Hong Leong Bank VN, Lien ViePost Bank, BacA Bank, BVB, Sinhan VN, VID Public, Saigon Bank SCB.

Availability

The money can be picked up in cash within minutes unless further processing is required. Bank deposits will be an available instantly within 5‑10 minutes, 24 hours a day, 7 days a week.